Refund policy
Refund and Exchange Policy
We understand that sometimes you may need to return or exchange an item. To ensure your experience is as smooth as possible, here are the details of our return policy:
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Return Period: You may return items within 28 days of purchase.
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Condition of Items:
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All returned items must be unused, in their original packaging, and in resalable condition.
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For health and safety reasons, we cannot accept returns or exchanges on items that have been washed, worn, or used, including uniforms, sports bras, and groin guards.
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Refunds and Exchanges:
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If your return meets all the conditions above, you can choose between a refund or an exchange.
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Refunds will be issued to the original payment method once the returned item has been inspected.
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Exchanges can be made for the same item in a different size, color, or model (if available).
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Non-Resalable Items: We reserve the right to deny a refund or exchange if the item is returned in a non-resalable condition.
Refund and Exchange Process
Once we receive your returned item and confirm it meets the guidelines in our returns policy, we will begin the refund or exchange process. Please note that this procedure may take up to 30 days from the date we receive your returned product.
Return Shipping Costs
Customers are responsible for paying any postage costs associated with returning incorrect or unwanted items that were ordered, unless the issue was caused by an error on our part.
Return Shipping Address:
M.A.R House
50-52 Summer Lane
Hockley
Birmingham
B19 3TH
If you have any questions or need further assistance, feel free to contact us. Thank you for shopping with us!
